Adobe Dimension: Bugs

This forum is for posting bugs and issues found in Dimension CC.

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  1. Unable to open Sketchup .skp file

    When I go to File, Open, The only optional file types are .asd or *.dn. I am trying to open a Sketchup 2019 file as per attached.

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  2. Boolean from Blender

    Boolean modifiers applied in Blender 2.8 do not fully cross over to AD. I made a watch with holes in the arm band and AD only recognized 1 hole. On the other item with a boolean modifier it was just a shadow. Opened the obj and fbx versions in windows 3d viewer and the model looked just fine. Frustrating because I spent money on 3d materials and everything from Adobe for the program not to want to recognize modifiers.

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  3. Unable to import Sketchup 2020 files into Dimension

    Hello, Unable to import Sketchup 2020 files into Dimension, is there a bug?

    1 vote
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    Dimension supports Sketchup 2019 and earlier. Internally we’ve been working on updating to the Sketchup 2020 SDK which will support the latest files and this will be available in the next release.

    For now, you can export to Sketchup 2019 version to use in Dimension.

  4. Rendering of Ice material in web view chrome

    I've got an issue at this address : https://assets.adobe.com/id/urn:aaid:sc:US:34b58b44-564a-4d82-9d3e-dbaa2c3e222d?view=dimension
    viewed in chrome/firefox, all my ice cubes are pure white.
    viewed in safari, the cubes looks as expected, but the page is frozen.

    I just placed the ice material inside dimension. Of course, same issue follows with Aero…

    1 vote
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  5. Crash during import 3D model

    When importing a small 3D model into a larger file, the Import crashes with an error report. The log-file is attached. What can I do?

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  6. obj export issues

    when i export one of your preset assests as obj I have no problem however when I import my own OBJ / stl file apply textures / material assignments and then export I get model files that ocupy the correct bounding box volume but contain garbage a few triangles / no texture / not watertight

    (happy to send files but this playform wont let me upload dn or obj!!)

    1 vote
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  7. OBJ Import Export problem

    I have noticed that objects that are exported as OBJ and re-imported behave differently:

    Test A with objects from HEXAGON
    1. create in hexagon two dice with two colors
    2. export these cubes as OBJ file
    3. open in dimension an empty scene
    4. import the dice from hexagon = they have the right size and positions as in hexagon.
    5. export the dice again as OBJ from Dimension
    6. create an empty scene in dimension
    7. re-import the dice from step 5 = they have the right size and positions as before.

    Test B with objects in dimension only …

    1 vote
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  8. Bug of Cloud Library

    The library cannot be loaded (clickable but all white) after renderring

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