Adobe Dimension: Bugs

This forum is for posting bugs and issues found in Dimension CC.

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  1. 1 vote

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    0 comments  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. Graphics not placing correctly from ACC Library

    The majority of the time when I try to place any of my Models from the Adobe Creative Cloud Library into a new project, all or some graphics are shifted or scaled incorrectly.

    Attached is just one of the situations.

    1 vote

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    0 comments  ·  Materials  ·  Flag idea as inappropriate…  ·  Admin →
  3. Figure out duplication. Shouldn't be breaking the app.

    Simple duplicate of a cube. Duplication has always crashed this app.

    4 votes

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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  4. Custom Substance Materials

    I have noticed that Dimension doesn't clear any deleted assets. When I deleted my 3D model including custom Substance textures closed the program and opened it back up, it still weighed 4.66GB.

    Is the handling of custom Substance textures being worked on? At the moment there is no way to save neither the Substance material, nor it's parameters so they can be reused. I am forced to import the same material for every components separately which is nonsense. Thanks!

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Application Restart Needed

    Moved layers order
    Selected a model
    Selected the already in place Decal.
    ...Crash Alert
    See log

    1 vote

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  6. Rendering Crash

    Same here! Once I click on " render preview " it stops running at approx 50% and nothing more is working except the menu where I can search for help.

    If I "render" than the same model stays forever no matter if I have a new one finished. Not possible to render the new one but taking full credits on the same one. So credits are gone and no way to render the new project unless I close and restart the program.

    How to work or create a workflow when it crashes every time I want to see in the…

    5 votes

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    0 comments  ·  Rendering  ·  Flag idea as inappropriate…  ·  Admin →
  7. Grey Screen of DEATH

    Doesn't really matter how complex the render is, eventually if I spend long enough within a DN file the application will turn dark grey (attached). A force quit is the only way to close the application. This happens most often while dragging/placing a graphic from a CC Library onto a model.

    1 vote

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  8. Dimension frequently freezes after a render corrupting the file.

    Dimension ufreezes after a render, and then often corrupting the design file (despite multiple saves) when a force quit is the only option to restart. the .dn file reverts to an early version.

    1 vote

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  9. Dimension 3.3 still doesnt work on Mac Pro 2010, 12 Core, x5690, 96GB DDR3 1333 MHz ram with RX580 8GB GPU

    Dimension 3.3 still doesnt work on Mac Pro 2010, 12 Core, x5690, 96GB DDR3 1333 MHz ram with RX580 8GB GPU

    4 votes

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  10. No text properties panel, no color picker panel

    This is my 3rd day trying Dn and I am about to re-install it the 3rd time. Occasionally something goes wrong in Dn and I lose the ability to change text properties (I still can change the text ... somewhat ... not entirely) and I do not get a color picker panel to change color for any object. It is very frustrating. Reloading the file or restarting Dn does not help. I must reinstall Dn in order to fix this problem ... for a while. I am on Win10Pro, the latest Dn version (duh), AMD Ryzen 1700X, GTX 1060, 32GB…

    1 vote

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  11. GPU Rendering doesn't work

    Rendering via CPU works fine, albeit slowly. Rendering via GPU causes a crash within a few seconds of starting the process. Logs attached in hopes that they'll help future updates.

    3 votes

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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  12. PC crashes after several renderings

    My PC crashes after rendering several objects and I have to restart it completely by hitting the power button. So no crash report is could be created.
    No specific object or file is decisive. I happened after a bunch of renderings.
    Maybe my hardware is not suitable?
    Graphic card: NVIDIA GeForce GRX 1650
    RAM: 16 GB
    CPU: AMD Ryzen 7 3700X 8-Core Processor
    OS: Win10

    1 vote

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    0 comments  ·  Rendering  ·  Flag idea as inappropriate…  ·  Admin →
  13. When pressing letter "F" in Export Filename, the camera view switches to "Frame selection"

    So imagine this scenario. I'm in DESIGN tab, create a composition I like, switch to RENDER tab and when entering the filename into the "Export Filename" field, if this filename contains a letter "F", the camera view changes to "Frame selection" - even though I'm in RENDER tab and inside a field for entering filename. Key shortcuts should NOT be active in this case.

    1 vote

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    0 comments  ·  Save / Load  ·  Flag idea as inappropriate…  ·  Admin →
  14. Graphic replacement bug

    When creating a model with several sides, the replace graphic function has a bug- when selecting different sides of the rectangle, I will replace the front graphic, then move to the next graphics on the side, hit REPLACE, and then it opens up the front side, rather than one of the sides. This happens on my coworkers Dimension program as well, and on my other desktop, so it is not isolated to just a single computer. The only way to replace the other side graphics is to QUIT dimension, then reopen the application and replace the graphic.

    1 vote

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    0 comments  ·  Composition  ·  Flag idea as inappropriate…  ·  Admin →
  15. Files not opening

    This happens to me every time I go to open a file. Ill work on a project , save in dimension format (.dn) Come back to open it and I get error. Then have to start projects from scratch. Happens all the time. Ive uninstalled and installed the latest version of dimension 4.0 and this still happened. I went to download the latest fix Fix 3.4 and it only made my software worse. So went back to 4.0

    1 vote

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  16. Render Freeze and Crash

    Upon Rending medium resolution 16bit PSD file, the render freezes at approximately 50% and upon stopping the render an error message occurs and the program closes. Saved files are not able to be reloaded and have to be remade.

    Using Windows 10.

    24 votes

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    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  17. Não está renderizando nem aparecendo o render preview

    Quando eu click para renderizar (aplicar acabamento) ou no Render Preview ele simplesmente trava

    1 vote

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    0 comments  ·  Rendering  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cannot interact with Start screen v3.3

    To save time, I'm copying the relevant info from my forum post.

    On my Mac Pro, I've installed Dimension 3.3, and it's completely unusable. As is demonstrated in my attached screen capture:

    No links can be clicked.
    The scrollbar doesn't work.
    Can't access promoted content.
    Can't open a document.
    Can't create a document.
    Window does not properly scale.
    Dimension will not close using the window controls, or through Cmd + Q. A Force Quit is required.

    1 vote

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    0 comments  ·  Installation / Startup  ·  Flag idea as inappropriate…  ·  Admin →
  19. Dimension Icons/Photos Glitching

    Does anyone know why this is occurring? I have an extremely powerful PC so I'm not sure what could be causing it!

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. 16 bit background file

    I stumbled upon this while making my renders :
    The beginners files proposes a very nice gradient too use as a background. I love it.

    Except it's a 8bit subtle gradient.

    Which means it has "banding" effects, which you can solve in 2 ways :
    — adding some noise;
    — or turning this image 16bit.

    Since Dn exports 16bit images, wouldn't it be "cleaner" to propose a clean file to users (esp. beginners) ?

    To go further, why not offering it as a psd with an editable gradient , and maybe a noise smartfilter on top ?

    I know you…

    4 votes

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    0 comments  ·  Visual Quality  ·  Flag idea as inappropriate…  ·  Admin →
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