I've downloaded Project Felix, app starts and I get the introduction panel, as shown in image. The preview video works, the two options; "create a new project" and "start a guided tour" do not open. When either option is selected, the black triangular pointer with blue loading circle appears but program seems to get stuff at that point.89 votes
We’ve resolved some past issues of some users not being able to use Dimension, however there is a known issue still remaining.
Video cards that do not support a specific instruction set (AVX/AVX2) will not be able to run Dimension. This is primarily video cards from early 2012 or earlier.
At this time our System Requirements checker is unable to ‘catch’ this and leads to the application crashing on the Start Screen when the New Document or Get Started buttons are clicked.
At this time we are unable to fix this issue or catch to throw an error. We are continuing investigation on this.
The objects do not appear, they look as if they are invisible18 votes
We realize that this has continued to be an issue for many over the years. The general cause of this problem is that the hardware isn’t supported.
Try updating your video card drivers. Often this is enough to get it working.
We’re also doing some overhauls to our system this year that may improve this, will update when more information is available!
I created a simple graphic in Illustrator and saved it as an AI file and SVG. If I now place this as material on an object, a clear color difference is noticeable, even though the files show the same motif. It doesn't matter whether I use RGB or CYMK in Illustrator.1 vote
Thank you for reporting this! I’ve sent to the engineers to investigate.
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