Adobe Dimension: Bugs

This forum is for posting bugs and issues found in Dimension CC.

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  1. File May Be Corrupt - Won't Open Saved File

    So this is the second time. Even though I have been saving my files from time to time, the file appears to be "unable to open document, the file may be corrupt.". WHY??? It cant just happen and make me redo my project over and over again! :(

    13 votes
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      23 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

      We’ve fixed a number of issues regarding files becoming corrupted. The end result was the same but there were actually multiple things happening. The fixes will go live with our next release and at that time you will be able to recover most corrupted files. We can’t guarantee all will be able to be recovered though.

      We’re requesting that anyone experiencing new issues still send in your corrupted .dn scene to tickets@adobedimension.com so we can verify we’ve covered all the edge cases.

    • Bugged Taskbar Icon

      Taskbar icon has a black line through it....
      I am running Win 10, Version 1703, Build 15063.786
      Has been that way since i installed it.

      3 votes
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        2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
      • Blank Viewport is Gray

        The objects do not appear, they look as if they are invisible

        13 votes
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          93 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hello everyone! Thank you all for your patience with this bug. We do not yet have a fix in place but we have developed a mechanism for us to gather more specific information. At this point we need some volunteers who can reproduce the issue to try running a special build which generates log files for us to collect.

          If anyone would like to volunteer please send an e-mail to jmathews@adobe.com and I will send you an invite to our NDA prerelease to download the build and instructions on gathering and submitting the logs.

          Appreciate anyone who can help us test this out.

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