The "Take a Tour" doesn't play at all.1 vote
You’re on the start screen and it’s actually supposed to be playing a video, so you’re seeing the text behind an empty video field.
1. Are you on a corporate or proxy network? Might be a security setting blocking the video from playing.
2. Do you have available bandwidth to stream and play the video? Might have just been an internet glitch.
You can hit the "X button in the upper right to just close the empty video panel as well. That should return you to the “Take a Tour” start screen and the Get Started button.
Edited by Moderator: This community is English only.
The keyboard shortcuts please as in all other CC programs, for example, undo over apple z and deleting an inserted background should be possible!6 votes
We released Dimension 1.0.1 on 10/11/2018 which changed the German keyboard shortcuts to be more in line with other applications.
the top toolbar does not appear
effects; Windows systems (Intel and AMD) both public and beta builds
cause; appears to be linked to the opening tutorial but I have not locked it down yet.
part workaround; shut down Dimension and reopen (hover curser over the ui links to unlock top tool bar) before opening Dimension fully... this works 100%1 vote
We resolved an issue that was causing the file menus to sometimes not appear on Windows. This is available in the December 11th, 2017 release, Dimension CC 1.0.1.
In Project Felix 0.3 there is a known issue with some minor artifacts in the renderer causing small blank pixels to appear.2 votes
This bug was fixed with the launch of Adobe Dimension CC 1.0 on October 18th, 2017.
I've downloaded Project Felix, app starts and I get the introduction panel, as shown in image. The preview video works, the two options; "create a new project" and "start a guided tour" do not open. When either option is selected, the black triangular pointer with blue loading circle appears but program seems to get stuff at that point.81 votes
I’m very happy to say that we have officially launched the fix in our latest release – Project Felix 0.3 – available on Creative Cloud as of July 19th, 2017.
To everyone, thank you for your patience as we hunted down the causes of these errors and for those who joined the prerelease to help test out the fix. As a note, there may continue to be issues where users get stuck on the start screen for other reasons. This primarily fixes compatibility issues for Intel Xeons and i5 processors.
There seems to be an issue importing .obj files. Some work and some do not. If I make a sphere in Photoshop and export it as an .obj it will not import into Felix. However, if I create one in Meshmixer and export it as an .obj it will import in Felix. Do you have any sugestions on settings needed in the .obj file in order for Felix to import the file?6 votes
Hello all, as a note we’ve done some work to improve .obj compatibility, but this will never be a 100% “Complete” feature because there are always side cases. If your .obj does NOT import or has errors when you import, please do e-mail the .obj file to me via email@example.com so we can analyze and resolve the issues.
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