File May Be Corrupt - Won't Open Saved File
So this is the second time. Even though I have been saving my files from time to time, the file appears to be "unable to open document, the file may be corrupt.". WHY??? It cant just happen and make me redo my project over and over again! :(
Hello all! Another status update on this. We believe we’ve resolved the issue with being unable to load previously saved files in 2.3. We hope to ship this fix next week, but if you need immediate access you can join the Dimension Prerelease Program using this link:
Once you’re on the Prerelease website, simply download the Dimension build marked “2.3.1 – r.1054” which contains the fix. It should open any files that weren’t working before.
I have this problem as well. Have sent 2 files to the link above
I have been able to recreate the bug by:
• Importing a .OBJ file into DimensionCC
• Duplicating that .OBJ with the 'duplicate' icon button from the 'Actions' tool panel
I just sent an email with a couple files that were reading that they were corrupt and couldn't be opened to the email address above.
The update did not fix the problem for my team. Using latest version 1.0.1 and it is saying files are corrupted when reopening. Hello Adobe, are you listening??
Still having the issue with the current version. I cant open any of my files!! Is there another update that is not showing on the Desktop Cloud?
Allan Buch commented
The software is useless unless we can open our files again. Come on Adobe! HELP!
The update for Dimensions 1.0.1 that came out on Dec 13th was able to fix the problem. The new version was also able to open all previously "corrupted" files.
It just happened to me too, I've just sent an email as you suggested. I hope this issue can be solved as soon as possible. I understand software packages might come out with bugs, but come on! this is a serious issue!.
I'm having the same problem. I'm exporting my .3dm file to .obj , it opens in other programs but the Dimension CC says the file may be corrupted and i'm pretty sure that it's not...
This has happened to me as well. I've named my files with a hyphen so not sure if that is affecting it. I did import 4 assets from the object panel. I've added decals to all of them from a creative cloud library as well.
Sascha Michaelis commented
Is there the possibility that Adobe converts the Felix files for Dimension CC. I built a complex graphic in Felix. The customer now wants changes for the graphic. But I can not do this with dimension. All objects were built in Felix. I can open Felix files in Dimension CC but if I save them in Dimension CC and then open them again, a window will pop up saying "file is corrupt". Please help me !!!!!
Philipp Maria Königs commented
After Upgrading from Felix to Dimension I was able to open .asd files. Now, a couple of weeks later, all my .asd and .dn files that I saved form the former.asds are »corrupted« (german: beschädigt) and I can't open them anymore. Please help! Important stuff!
We have isolated one cause of the issue when the file is saved with "\" in the name. However, we believe there may be more causes and are requesting you send your dimension scene file (.dn) for us to take a look. Thank you!
I'm having the exact same issue. At first I thought I had made a mistake and rebuilt my project, but now, I know it's a bug in Dimension. I'll follow the advice above. But unless they have a solution to this issue, I'm afraid Dimension will not be the solution for us.
I'm having the same issue and for me this happens with files that contain multiple imported OBJ Objects. Dimensions Version 1.0.
Coney Leung commented
Yes, I am pretty sure it is the latest updated version of Dimension and I am a full Adobe CC member. I first downloaded it few days ago when the new version came out.