Bug Request Details

Environment Light Crashing During Import

I am trying to import an image to Adobe Dimension, thought the Environment Light panel, but it keeps crashing the app with the message: A problem caused the application to stop working correctly.

Attached the image I am trying to use.

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    Eduardo Seminari shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    5 comments

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      • AdminJeanette Mathews (Admin, Dimension CC) commented  ·   ·  Flag as inappropriate

        Hey Eduardo, apologies but the error message in the application is incorrect. It has to be a minimum of 300 x 184, so 150 will still not work. Generally speaking larger images will give better lighting, so I'd recommend selecting images more around 1000 pixels wide, but a minimum of 184.

      • Eduardo Seminari commented  ·   ·  Flag as inappropriate

        Hey Jeanette!
        Actually the error message appeared and I´ve changed it to 300x150px.
        Then the error message disappeared but the crashed started. :(
        I need to prepare some images but didn´t find any stadium environment.. that´s why I created this one.

        Please, how long do you think they will need to analyse it?

        Thanks in advance.

        BR,

        Ed

      • Eduardo Seminari commented  ·   ·  Flag as inappropriate

        I've tried several other images and all crashed.
        The only ones that don't crash are the ones that came by default with the application.
        Version 1.1 for MACOS

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