Adobe Dimension: Bugs

This forum is for posting bugs and issues found in Dimension CC.

Bug Request Details

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  1. Model renders with black edges

    For some reason my low poly figurine rendered with some black edges. Kept tweaking the model, but I can't get it fixed.

    3 votes
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      3 comments  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →

      We’ve identified that there are some issues with normals and smoothing in some situations but we don’t have a resolution for this yet. We’ll continue to investigate!

      For anyone who experiences issues with their models rendering partially black please e-mail the file to tickets@adobedimension.com with a description and a link to this forum.

    • Imported model missing textures

      When importing a model that should have images with it the textures are missing in Dimension.

      2 votes
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        0 comments  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →

        In order to import textures you must have several files:
        - the .obj file contains the meshes
        - the .mtl file which contains the material data
        - and the textures files (.jpg/.png) which are the images.

        The .obj and .mtl file must be in the same directory when you import the file. The .mtl file must be properly pointing to the local file paths for the textures.

        For anyone experiencing issues importing a model with textures please send the files you’re importing to tickets@adobedimension.com and we can take a look.

      • Publish to web not working

        I was able to publish my 3d scene from Dimension to the web 3 days ago without any problems. Over the weekend I told my boss about how awesome this program is and was looking forward to showing him today. But now publishing to the web doesnt work. It just gets stuck on "Preparing". Sometimes it will appear like the processing has completed, but no link is provided. When I click on Create a Public Link, it just starts the whole publishing process again, with nothing to show for it, or it just hangs on "Preparing.." again.
        I've tried clicking…

        1 vote
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          0 comments  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
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