Adobe Dimension: Bugs

This forum is for posting bugs and issues found in Dimension CC.

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  1. Canvas is Blank Gray

    The objects do not appear, they look as if they are invisible

    44 votes
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    147 comments  ·  Installation / Startup  ·  Flag idea as inappropriate…  ·  Admin →

    We realize that this has continued to be an issue for many over the years. The general cause of this problem is that the hardware isn’t supported.

    Try updating your video card drivers. Often this is enough to get it working.

    We’re also doing some overhauls to our system this year that may improve this, will update when more information is available!

  2. Cannot interact with Start screen v3.3

    To save time, I'm copying the relevant info from my forum post.

    On my Mac Pro, I've installed Dimension 3.3, and it's completely unusable. As is demonstrated in my attached screen capture:

    No links can be clicked.
    The scrollbar doesn't work.
    Can't access promoted content.
    Can't open a document.
    Can't create a document.
    Window does not properly scale.
    Dimension will not close using the window controls, or through Cmd + Q. A Force Quit is required.

    1 vote
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    0 comments  ·  Installation / Startup  ·  Flag idea as inappropriate…  ·  Admin →
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