The majority of the time when I try to place any of my Models from the Adobe Creative Cloud Library into a new project, all or some graphics are shifted or scaled incorrectly.
Attached is just one of the situations.1 vote
I have noticed that Dimension doesn't clear any deleted assets. When I deleted my 3D model including custom Substance textures closed the program and opened it back up, it still weighed 4.66GB.
Is the handling of custom Substance textures being worked on? At the moment there is no way to save neither the Substance material, nor it's parameters so they can be reused. I am forced to import the same material for every components separately which is nonsense. Thanks!1 vote
Moved layers order
Selected a model
Selected the already in place Decal.
See log1 vote
Doesn't really matter how complex the render is, eventually if I spend long enough within a DN file the application will turn dark grey (attached). A force quit is the only way to close the application. This happens most often while dragging/placing a graphic from a CC Library onto a model.1 vote
Dimension ufreezes after a render, and then often corrupting the design file (despite multiple saves) when a force quit is the only option to restart. the .dn file reverts to an early version.1 vote
This is my 3rd day trying Dn and I am about to re-install it the 3rd time. Occasionally something goes wrong in Dn and I lose the ability to change text properties (I still can change the text ... somewhat ... not entirely) and I do not get a color picker panel to change color for any object. It is very frustrating. Reloading the file or restarting Dn does not help. I must reinstall Dn in order to fix this problem ... for a while. I am on Win10Pro, the latest Dn version (duh), AMD Ryzen 1700X, GTX 1060, 32GB RAM.
This is my 3rd day trying Dn and I am about to re-install it the 3rd time. Occasionally something goes wrong in Dn and I lose the ability to change text properties (I still can change the text ... somewhat ... not entirely) and I do not get a color picker panel to change color for any object. It is very frustrating. Reloading the file or restarting Dn does not help. I must reinstall Dn in order to fix this problem ... for a while. I am on Win10Pro, the latest Dn version (duh), AMD Ryzen 1700X, GTX 1060, 32GB…1 vote
My PC crashes after rendering several objects and I have to restart it completely by hitting the power button. So no crash report is could be created.
No specific object or file is decisive. I happened after a bunch of renderings.
Maybe my hardware is not suitable?
Graphic card: NVIDIA GeForce GRX 1650
RAM: 16 GB
CPU: AMD Ryzen 7 3700X 8-Core Processor
OS: Win101 vote
So imagine this scenario. I'm in DESIGN tab, create a composition I like, switch to RENDER tab and when entering the filename into the "Export Filename" field, if this filename contains a letter "F", the camera view changes to "Frame selection" - even though I'm in RENDER tab and inside a field for entering filename. Key shortcuts should NOT be active in this case.1 vote
Thanks for filing this issue! I’ve reported it to the engineering team and we’ll get it addressed quickly!
When creating a model with several sides, the replace graphic function has a bug- when selecting different sides of the rectangle, I will replace the front graphic, then move to the next graphics on the side, hit REPLACE, and then it opens up the front side, rather than one of the sides. This happens on my coworkers Dimension program as well, and on my other desktop, so it is not isolated to just a single computer. The only way to replace the other side graphics is to QUIT dimension, then reopen the application and replace the graphic.1 vote
This happens to me every time I go to open a file. Ill work on a project , save in dimension format (.dn) Come back to open it and I get error. Then have to start projects from scratch. Happens all the time. Ive uninstalled and installed the latest version of dimension 4.0 and this still happened. I went to download the latest fix Fix 3.4 and it only made my software worse. So went back to 4.01 vote
Please send us a link to any.dn scene that isn’t opening so we can take a look. You may need to attach via a Dropbox, Google Drive, WeShare or other file sharing service link.
You can attach here or email to firstname.lastname@example.org
Quando eu click para renderizar (aplicar acabamento) ou no Render Preview ele simplesmente trava1 vote
To save time, I'm copying the relevant info from my forum post.
On my Mac Pro, I've installed Dimension 3.3, and it's completely unusable. As is demonstrated in my attached screen capture:
No links can be clicked.
The scrollbar doesn't work.
Can't access promoted content.
Can't open a document.
Can't create a document.
Window does not properly scale.
Dimension will not close using the window controls, or through Cmd + Q. A Force Quit is required.1 vote
Does anyone know why this is occurring? I have an extremely powerful PC so I'm not sure what could be causing it!1 vote
Running on MacOS Catalina 10.15.5, MacBook Pro 15" 2019
I can use View > Toggle Grid to turn the grid on and off. But the keyboard shortcut of Command-' doesn't seem to have any effect. I'm not sure if this is new, as I only occasionally turn the grid off, but today I needed to do that and noticed this oddity. The command key modifier does work with the tools and in other UI parts of Dimension (for example, Command-Z to undo, Command-Select to override group select.1 vote
Third time this has happened now. Saved my changes, shut down the computer. Next day, my .dn file simply disappeared. It's not in the trash, not in any other folder, not in the cloud. It's gone.
macOS 10.5.5 (happened on the previous version as well)
Dimension 3.2.11 vote
Hello, Unable to import Sketchup 2020 files into Dimension, is there a bug?1 vote
Dimension supports Sketchup 2019 and earlier. Internally we’ve been working on updating to the Sketchup 2020 SDK which will support the latest files and this will be available in the next release.
For now, you can export to Sketchup 2019 version to use in Dimension.
Rendering via CPU works fine, albeit slowly. Rendering via GPU causes a crash within a few seconds of starting the process. Logs attached in hopes that they'll help future updates.1 vote
Dimensions keep crashing every time I try to render. It tells me to restart the application. I strongly believe it is not my set up, everything else works fine.
I kinda need this program to render if I want to work with it.
Please, check out what is happening there.1 vote
Thank you for sending the log files about Dimension crashing during render. I’ve reported a bug with your logs for investigation!
Texture maps are not loading properly and is rendering all textures as flat materials. Reverting to Version 3.0 allows texture maps to load but there's no way to save my file so that it is compatible with version 3.0. Until the texture issue can be fixed please allow an option to save with an older version.1 vote
I've got an issue at this address : https://assets.adobe.com/id/urn:aaid:sc:US:34b58b44-564a-4d82-9d3e-dbaa2c3e222d?view=dimension
viewed in chrome/firefox, all my ice cubes are pure white.
viewed in safari, the cubes looks as expected, but the page is frozen.
I just placed the ice material inside dimension. Of course, same issue follows with Aero…1 vote
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