Adobe Dimension: Bugs

This forum is for posting bugs and issues found in Dimension CC.

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  1. GPU Rendering doesn't work

    Rendering via CPU works fine, albeit slowly. Rendering via GPU causes a crash within a few seconds of starting the process. Logs attached in hopes that they'll help future updates.

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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  2. Restart the application when rendering

    Dimensions keep crashing every time I try to render. It tells me to restart the application. I strongly believe it is not my set up, everything else works fine.
    I kinda need this program to render if I want to work with it.
    Please, check out what is happening there.

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    1 comment  ·  Rendering  ·  Flag idea as inappropriate…  ·  Admin →
  3. Material Textures not working.

    Texture maps are not loading properly and is rendering all textures as flat materials. Reverting to Version 3.0 allows texture maps to load but there's no way to save my file so that it is compatible with version 3.0. Until the texture issue can be fixed please allow an option to save with an older version.

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    0 comments  ·  Materials  ·  Flag idea as inappropriate…  ·  Admin →
  4. Rendering of Ice material in web view chrome

    I've got an issue at this address : https://assets.adobe.com/id/urn:aaid:sc:US:34b58b44-564a-4d82-9d3e-dbaa2c3e222d?view=dimension
    viewed in chrome/firefox, all my ice cubes are pure white.
    viewed in safari, the cubes looks as expected, but the page is frozen.

    I just placed the ice material inside dimension. Of course, same issue follows with Aero…

    1 vote
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    0 comments  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. Estimating Forever

    Somehow I am not able to render 8" x 6" project in high quality setting. Either will cloud rendering works, it will run for a bit and then show an error.

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  6. Error after open old file 3D model

    When I open a large 3D old model, It gives me an error report. The log-file is attached. What can I do?

    1 vote
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    1 comment  ·  Save / Load  ·  Flag idea as inappropriate…  ·  Admin →
  7. Menus greyed out

    Open Adobe Dimension, click Help, Provide Feedback - the Feedback website opens; however, most of all of the menu items under each of the menus - File, Help...etc. are now greyed out and you must Quit Dimension and Restart in order to access menus like Import, What's New, Provide Feedback, Check for update...etc.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Crashing after generating UV's and importing adobe stock asset.

    Application crashes after generating UVs and importing adobe stock models. I've attached the log file.

    iMac Pro
    macOS Catalina 10.15.2
    3 GHz 10 Core Intel Xeon W
    64GB RAM
    Radeon Pro Vega 64 16GB

    1 vote
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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fractal interface

    Fractal interface

    A few seconds after opening dimension, the user interface turns into a fractal animation show. When I go with the mouse over the distortion, everything looks normal, but secs later, the show goes on again. In the dark an ligth theme. I have similar effects, in Premiere Pro CC and Aftereffects CC, but only in the tutorials thumbs and not animated and not over the complete surface. I mean, this starts with the new Geforce.

    System: WIN 10, i7 2600K, 32 GB Ram, Geforce RTX 2060 super (studio driver)

    1 vote
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    1 comment  ·  Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. error upon opening application and when applying substance materials

    First time error/bug reporter here so please understand my lack of software lingo. When using Adobe Dimension I am running into two seperate bugs/errors. The first being black, pixelated areas appear in the design window area please see attached photo (randomly placed everytime application is started). Second issue being an error message (photo included) mentioning that dimension needs to restart due to an error. This message only displays when I attempt to render models with substance materials applied. Maybe I am using the substance materials incorrectly, I assumed they could be applied to models just like any other material in…

    1 vote
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  11. Shadows not rendering nor showing on preview, design looks great in design mode

    Within design mode the design looks great however when I render preview the design has no shadows showing on other items. just not that realistic.

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    0 comments  ·  Lighting  ·  Flag idea as inappropriate…  ·  Admin →
  12. The tools are very buggy it keeps switching tools on its own. WTF? 27 iMac, 24gb RAM, AMD Radeon HD 6970M 2048 MB, intel i7

    My idea is fix the damned dbugs so I can love this program... caus ei reeally REALLY weant to.

    1 vote
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  13. Sliders not updating

    When typing in a value manually the corresponding slider won't update.

    Sometimes the sliders also show values belonging to a previously selected object/decal.

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    0 comments  ·  Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Exception during GPU Compositing Texture Updates

    Every time I attempt to render my project I get an error message saying an application error has occured which requires a restart of the program. After doing this dozens of times, uninstalling and reinstalling the software, the entire adobe suite, restarting my machine after every change, updating windows for everything, updating my GPU drivers etc, I'm still getting the same issue. I've been through 6 different Adobe operators now and I just want to render some bloody cubes with pictures on them.

    erc Error 410813ms> ASSERT FAILURE:e:\j\build-dn-win\core\components\rendercore\agfdependencies\coreopengl\agfglhelpers.cpp:2494: [ false ] GL FBO state failure
    gbl Error 410813ms>…

    1 vote
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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  15. render preview

    Ever since updating to v3, Dimension will not display anything in the Render Preview window. I'm running Windows 10 on a laptop that is only a little over 3 years old. Any thoughts on what could be causing this? Will rolling back to a previous version help?

    1 vote
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Crash during import 3D model

    When importing a small 3D model into a larger file, the Import crashes with an error report. The log-file is attached. What can I do?

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    0 comments  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. Objects in Cloud Library fail to sync

    If I try to save a model into one of my own Creative Cloud Libraries the synchronization fails every time. The library 'exists' on the local machine, and is available / restores each time I run, but they do not sync between machines. I basically have two different libraries on two different machines.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. dolly tool cutting the objects

    when i use the dolly tool to zoom in, it cuts the objects in the lower half of the screen, it wasn't like that when i started this scene. how can i fix it so it will show the complete objects?

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add design to model

    I create on document with 300 dpi resolution cube, e. g. 10 x 10 x 10 cm and place on it design with size 40 x 10 cm, 300 dpi. Why Dimension place this design on 2 sides only with artafects? What i do wrong?

    1 vote
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  20. 3D scene won't rotate or move on Google Chrome

    When i upload a 3D scene with the 3D "Publish 3D Scene" feature, like the title says, it won't rotate or move when opened with Google Chrome.
    So far, it has worked with Microsoft Edge, but most people will use chrome to see this.

    1 vote
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    0 comments  ·  Interface  ·  Flag idea as inappropriate…  ·  Admin →
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