Michael Friedman

My feedback

  1. 201 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi all! I just wanted to give a quick update, since GPU rendering has been out as a beta for a little while. The initial beta was built on NVidia Optix backend and only worked for some Nvidia cards. Thank you for all of the feedback so far!

    One issue we’re hearing is that the GPU renderer errors out and then Dimension doesn’t show the GPU as supported again. Updating to the latest video card drivers is recommended and may resolve this issue.

    We’re actively working on rebuilding the GPU rendering in a different way, so it’s available to all users across all hardware (Nvidia, AMD, MSI, etc).

    We’ll update the status here as we get closer to a beta of the next version of GPU rendering.

    An error occurred while saving the comment
    Michael Friedman commented  · 

    How do I get in on the beta?

    Michael Friedman supported this idea  · 
    An error occurred while saving the comment
    Michael Friedman commented  · 

    I have a new PC with an Nvidia RTX 2070 Super. Is this not compatible with GPU rendering? Why doesn't it show up an option in Dimension preferences?

  2. 2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Adobe Dimension: Feature Requests » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    If this is happening consistently with all launches of Dimension, please do the following:

    1. Launch Dimension
    2. Do any action (add a model)
    3. Attempt to Undo
    4. If Undo does not work, then close Dimension
    5. Locate your Dimension.log file and send it to me at tickets@adobedimension.com

    You can find your log file here, based on your OS:

    Mac : ~/Library⁩/Logs⁩/Adobe/Dimension.log⁩
    Win: ~\username\appdata\local\Adobe\Dimension

    An error occurred while saving the comment
    Michael Friedman commented  · 

    I'm having this issue as well. This is critical functionality. This bug should be prioritized.

  3. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Adobe Dimension: Feature Requests » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Michael Friedman commented  · 

    Is this going to get any attention? Dimension is by far the least stable app on my Mac. It has crashed at least five times today - usually when I'm trying to do some operations on objects (move, orbit, change materials) while render preview is on. Someone really needs to take a look at the performance of this app.

Feedback and Knowledge Base