AdminJeanette Mathews (Admin, Dimension CC)

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  1. 21 votes
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      AdminJeanette Mathews (Admin, Dimension CC) commented  · 

      The File > Import Material option is for full material packages and currently we only accept the Adobe Standard Material version of .mdl files. You can get these from Adobe Stock or export them from Allegorithmic Substance Painter & Designer.

      If you have .jpg/.png textures you want to use, you can load those directly into the existing materials.
      - Load your object
      - Use one of the material presets like matte, plastic, or wood
      - In the properties panel add the textures into the appropriate slots (color, roughness, metallic, normal, etc.)
      - Adjust the properties as necessary

      AdminJeanette Mathews (Admin, Dimension CC) commented  · 

      @Larry, to answer your questions.

      1 . Dimension can import images as a background image or as a texture to place onto a model but...
      2. ... It cannot take a 2D image and convert it into a 3D model. Here's a great 3 min video on what you can do in Dimension that's a nice starter point! https://www.youtube.com/watch?v=DHeOapHexbE
      3. Please see the 3D section of the Photoshop User Guide for details on how to create 3D models in Photoshop. https://helpx.adobe.com/photoshop/user-guide.html?topic=/photoshop/morehelp/3d.ug.js . Models created in Photoshop can be exported as an .obj then imported to Dimension to render.

      AdminJeanette Mathews (Admin, Dimension CC) commented  · 

      Hi Tracy! The Assets panel can't have custom assets right now and is only used to ship presets from Adobe. For custom 3D models use the File > Import > 3D Model menu item.

      AdminJeanette Mathews (Admin, Dimension CC) commented  · 

      Hello! You can add your own images to CC Libraries from Photoshop, Illustrator, and most Adobe applications. You can also add models, materials, and lights that you've gotten from Adobe Stock to CC Libraries. The Assets panel is currently not customizable. Does CC Libraries meet your needs there?

      AdminJeanette Mathews (Admin, Dimension CC) commented  · 

      Hi Ron, not sure I follow your comment. If I understand the initial post this was about being able to add 3D models into the "Assets" panel for reuse. We do support importing 3D models in .obj file format. Can you explain if your comment is the same or different?

      AdminJeanette Mathews (Admin, Dimension CC) commented  · 

      Great suggestion - question there for you. Would you like UI that imports it to the current document scene or adds it to that assets panel for re-use? Or both!? Why?

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        5 comments  ·  Adobe Dimension: Bugs » Lighting  ·  Flag idea as inappropriate…  ·  Admin →

        There is a fix in place for the crash on our side and we’ll deliver that in a bug fix patch soon. In the mean time please be sure your images meet the minimum size: 300 pixels wide by 184 pixels tall

        AdminJeanette Mathews (Admin, Dimension CC) commented  · 

        Yes! We have a fix coming out in the next few weeks that will update the language on the error message, tooltip, and fix the crash.

        AdminJeanette Mathews (Admin, Dimension CC) commented  · 

        Hey Eduardo, apologies but the error message in the application is incorrect. It has to be a minimum of 300 x 184, so 150 will still not work. Generally speaking larger images will give better lighting, so I'd recommend selecting images more around 1000 pixels wide, but a minimum of 184.

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          planned  ·  3 comments  ·  Adobe Dimension: Bugs » Materials  ·  Flag idea as inappropriate…  ·  Admin →
          AdminJeanette Mathews (Admin, Dimension CC) commented  · 

          Hmm, then that's a bug! There are a few values that should be allowed to go higher. I'll file a report for this, thank you!

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            2 comments  ·  Adobe Dimension: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

            We have a fix in place for the deletion of files when we’re unable to save it and will deliver that live in our next bug patch (in May).

            We’d love to get some more information from you if you can get into another session that is unable to save so we can prevent that issue all together though. Once you get in that state, close the application and then look for the application logs. There are two called:

            DimensionGPUProfiler.log
            Dimension.log

            And they are located here:

            Mac: ~/Library/Logs/Adobe/
            Win: ~\username\appdata\local\Adobe\Dimension

            If you can send those to tickets@adobedimension.com with a reference comment to the issue or link back to this forum so I can correlate the logs with the problem, that would be extremely helpful.

            AdminJeanette Mathews (Admin, Dimension CC) commented  · 

            In addition to the logs, it would be helpful for anyone getting into an 'unable to save' state to know:

            - Are you using any cloud storage services (CC Files, Dropbox, Google Drive, Box, etc)
            - Are you using the beta Cloud Rendering service?

          • 28 votes
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              4 comments  ·  Adobe Dimension: Feature Requests » Other  ·  Flag idea as inappropriate…  ·  Admin →
              AdminJeanette Mathews (Admin, Dimension CC) commented  · 

              @ehong We usually only do tutorials for our software, and since Dimension (or other Adobe software) doesn't currently have liquid creation, we won't be creating any tutorials.

              At the moment you'd need to use a more complete 3D suite tool such as 3ds Max, Maya, Blender, Cinema 4D, etc, and look for a tutorial for the program of your choice.

              We're interested in this topic but it's not on the immediate roadmap.

            • 28 votes
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                planned  ·  10 comments  ·  Adobe Dimension: Feature Requests » Content  ·  Flag idea as inappropriate…  ·  Admin →
                AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                We plan to enable CC Libraries saving for materials, just not done yet!

                For the sampler workflow, after you apply the material it will be applied as linked. In the actions panel you can unlink the material to create a copy which you can edit the properties of offset/orientation for each object that you unlink the material for.

                AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                @Angela, you can use the Sampler tool to sample and reuse materials in a single scene. Sampling and using a material this way will create a linked material so if you edit it in one place it is edited in other places as well.

                We think we can certainly expose this functionality better as well as improve with an actual material save/export for multiple document usage.

                AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                @No
                It's pretty high! This site doesn't have a 'ranking' of priority but we're looking into something for this year.

                AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                We do have Libraries integrated right now (it's a tab next to assets panel). We just don't have the ability to save/write content to Libraries yet.

                AdminJeanette Mathews (Admin, Dimension CC) shared this idea  · 
              • 42 votes
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                  Hello all. Units and dimensions are something that are very important, and we’re looking at getting some initial feedback on this topic. We have a brief survey and are also looking for a few people willing to do an interview. In exchange we’ll provide an Amazon gift card to the interviewees. If you’re interested please start by taking the following survey and we’ll notify those who are selected for the interview portion.

                  https://adobe.allegiancetech.com/surveys/JA3D2M/

                  AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                  @ Mark you could do that today with the existing plane primitive since it's an exact square. Just set the scale to 11x, 1y, 17z and then rotate the plane as necessary. This technique would only work on models like the plane, cube, and sphere, which are perfectly equal on each side. We do plan to have dimension and unit control in the future!

                • 19 votes
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                    We released Dimension 1.1 today which has some great performance boosts. Scenes now render an average of 20% faster. In our tests the actual increase was up to 67% faster but the gain is variable for the complexity of the scene and the quality of the render.

                    However, we’re not done and will continue to optimize performance, especially for rendering times. Please enjoy the increase and look forward to more!

                    AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                    We actually have a beta of a cloud rendering service going on right now. It's only available in our Prerelease program, but everyone is welcome to join. Here is an invitation link:

                    https://www.adobeprerelease.com/beta/6D4BC437-A571-40B6-B398-1D29A4A13985/participate/EE7FF961-5A3B-4D0B-A32C-46DDC0FDDA0E

                    We have a separate idea we're tracking cloud rendering status and this idea is primarily about just making local renders faster for those who don't want to use a cloud service. We're making great progress here!

                    AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                    @Kalla - for blurry renders this is usually caused by a usability issue. Go to Design Mode, Select the Environment (in the Scene Panel) and then in the properties turn off Depth of Field. If you have Depth of Field on be sure to open the render preview window to configure it while you're in design mode as the depth of field blur effect can't currently be visualized in the design canvas.

                    AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                    Hi Bryan! Faster rendering has been a key focus for us this cycle and the next release shows marked improvements. Can't announce a release date, but should be soon for an update!

                    Currently we've benchmarked only the low setting which we've seen an average 95% improvement in final render times.
                    Please note that it's % based and still highly reliant on your hardware and that high quality is still significantly slower than low.

                  • 5 votes
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                      AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                      I'll say that creation is essential to a creative tool for creative people. That said, modeling is a big topic and not a simple task. There are also a ton of existing modeling tools so if we're going to do creation we're going to make sure we do it right and different than what's done already. There is a large section of ideas and suggestions you can vote and comment on for anything that particularly interests you.

                      https://feedback.adobedimension.com/forums/552559-adobe-dimension-feature-requests?category_id=187537

                    • 27 votes
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                        AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                        There's nothing particular planned yet. We are starting to look into animation workflows but a lot of this year is being focused on refining what we have and expanding materials and graphics, performance, etc. I expect we'll get into this more next year!

                        AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                        At the moment we don't support exporting 3D models. You can export images for use in Photoshop or After Effects in render mode

                        AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                        Linking between Felix and AE

                      • 7 votes
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                          7 comments  ·  Adobe Dimension: Feature Requests » Rendering  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                          Just as a note, RAM, VRAM, and GPU have little effect on render times as our renderer is CPU based. We are actively working on improving the rendering speeds in many ways, including looking at utilizing hardware more efficiently.

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                            0 comments  ·  Adobe Dimension: Bugs » Other  ·  Flag idea as inappropriate…  ·  Admin →
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                            • 1 vote
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                                2 comments  ·  Adobe Dimension: Bugs » Rendering  ·  Flag idea as inappropriate…  ·  Admin →
                                AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                Unfortunately I don't have details on how to work around it. It's a problem with Dimension itself so happens frequently on dark backgrounds, especially with reflective objects or bright lighting and we're updating our compositing methods to prevent the issue (and a few others people have pointed out!)

                                For the moment I've been darkening the shadows in Photoshop using the .psd export layered render and selecting the shadows with the selection layers.

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                                  2 comments  ·  Adobe Dimension: Feature Requests » Content  ·  Flag idea as inappropriate…  ·  Admin →
                                  AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                  At this time the Assets Panel is not designed to be customizable. We are discussing this functionality and more (there is a separate idea you can vote and comment on for customizable asset panel!).

                                • 80 votes
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                                    under review  ·  29 comments  ·  Adobe Dimension: Feature Requests » Lighting  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                    Looks like that got merged into this one: https://feedback.adobedimension.com/forums/552559/suggestions/17436484

                                    There are quite a few topics on lighting and yours has actually several ideas all in one post.

                                    AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                    The prerelease and public forums are not connected in any way.

                                    AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                    There is no way to turn off shadows separately from light at this time. If you're trying to make something 'floating' you'll need to move the objects up into the air away from the ground. Functionality for ground shadows is something we're looking into right now!

                                    AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                    Great suggestions. :) It would be nice to know how this would impact your workflow or what it would allow you to do.

                                    AdminJeanette Mathews (Admin, Dimension CC) shared this idea  · 
                                  • 93 votes
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                                      37 comments  ·  Adobe Dimension: Feature Requests » Materials  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hey everyone! We released Dimension 1.1 today with some great new features (you can read more here: https://www.adobe.com/products/dimension/features.html). I figure a lot of people will be wondering where multiple decals is so I wanted to give a status update!

                                      Unfortunately we weren’t able to get that work in for this release but we’re starting on some great enhancements to the whole material system which includes additional decal/graphic layering, material and placement control for graphics, and more. I’ll announce here when we have something ready for prerelease in a few months!

                                      AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                      Just getting back into the swing of things! Hope everyone had a great holiday season and got some time off.

                                      There is a second suggestion/idea about creating 3D models directly from blueprints/dyelines/cutters/templates (various names!). You can see that here: https://feedback.adobedimension.com/forums/552559/suggestions/20357320

                                      Please feel free to add any additional thoughts there but we are exploring both avenues at the moment.

                                    • 72 votes
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                                        AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                        I did correctly mean 2018. GPU rendering may be available late 2018 or into 2019. As some background, we are using a relatively new type of material (.MDL from Nvidia) and the V-Ray rendering engine. There's a lot of work we have to do with V-Ray to get the material fully represented. In addition we have to work with Apple since V-Ray GPU rendering is currently Windows only. There's just a lot of cross-partner work, so takes more time.

                                        AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                        Well, top and what will get released are not always the same. :) GPU is one of our top priorities, it's just going to take some time. We're working on performance and improvements to the current features for our next release. You can also use this User Voice site to see what's Planned and Started.

                                        AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                        Yes this is definitely something that we have planned - at the moment the VRay progressive rendering is all CPU based and this is a clear area for optimization and performance boost.

                                      • 5 votes
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                                          under review  ·  6 comments  ·  Adobe Dimension: Feature Requests » Other  ·  Flag idea as inappropriate…  ·  Admin →
                                          AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                          It's not something we're actively looking at right now. We still have a lot of work to do on some basics. When we start marking things as planned or started you'll get a status update to any ideas you vote and subscribe to.

                                          AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                          Thanks for the suggestion! Definitely something we can explore.

                                        • 3 votes
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                                            Just to clarify, you’re asking for some sort of pop-over window that you can bring up to look at all the keyboard shortcuts for the app, right? This is something we’ve talked about internally and I think would be really helpful!

                                            AdminJeanette Mathews (Admin, Dimension CC) commented  · 

                                            We are still considering an in-app overlay for keyboard shortcuts, but in the mean time we have added a web article (available from the Learn panel) and are working on customizable keyboard shortcuts which will list all shortcuts in the preferences.

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