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    243 comments  ·  Adobe Dimension: Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve resolved some past issues of some users not being able to use Dimension, however there is a known issue still remaining.

    Video cards that do not support a specific instruction set (AVX/AVX2) will not be able to run Dimension. This is primarily video cards from early 2012 or earlier.

    At this time our System Requirements checker is unable to ‘catch’ this and leads to the application crashing on the Start Screen when the New Document or Get Started buttons are clicked.

    At this time we are unable to fix this issue or catch to throw an error. We are continuing investigation on this.

    Pierre commented  · 

    Can Adobe please give us an update on this showstopping issue. Jeannette, we haven't hear from you the last four weeks. Are you making any progress? I'll be glad to hear from you. Thanks in advance. Pierre Versleijen, Netherlands

    Pierre supported this idea  · 
    Pierre commented  · 

    I am really looking forward to experience Adobe Felix but unfortunately untill now I am only experiencing the same problems as indicated below. I can't get past the opening screen. I run MacOs Sierra on a mid 2010 27" iMac with 16 Gb RAM.

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