We’ve resolved some past issues of some users not being able to use Dimension, however there is a known issue still remaining.
Video cards that do not support a specific instruction set (AVX/AVX2) will not be able to run Dimension. This is primarily video cards from early 2012 or earlier.
At this time our System Requirements checker is unable to ‘catch’ this and leads to the application crashing on the Start Screen when the New Document or Get Started buttons are clicked.
At this time we are unable to fix this issue or catch to throw an error. We are continuing investigation on this.Michael Richards commented
Felix stems from Latin and is supposed to mean "favored by luck." So, in this case I guess you're lucky if you can ever get Adobe's Felix to actually work. They have some exceptionally bright people at Adobe. This must be awfully embarrassing to them. I've run into ridiculous problems in Bridge as well.Michael Richards supported this idea ·Michael Richards commented
Yep, I'm having the same problem on my 12-core MAC pro. "Welcome to Project Felix" comes up and then no matter whether I select "Create a New Project" or "Stare a Guided Tour" I simply get this arrow and a little 2-toned blue beach ball that spins ad infinitum.