We’ve resolved some past issues of some users not being able to use Dimension, however there is a known issue still remaining.
Video cards that do not support a specific instruction set (AVX/AVX2) will not be able to run Dimension. This is primarily video cards from early 2012 or earlier.
At this time our System Requirements checker is unable to ‘catch’ this and leads to the application crashing on the Start Screen when the New Document or Get Started buttons are clicked.
At this time we are unable to fix this issue or catch to throw an error. We are continuing investigation on this.Lyle Miller commented
MACPRO 3.33 GHz 6-Core Intel Xeon
16 GB 1333 MHz DDR3 ECC
VIDIA GeForce GTX 680 2048 MB
CUDA and Open GL4.2
I run Strata3D no problem.
Want to use Felix .20, hope you can fixitsoon!!
Spinning ball is all I get after viewing the Felix promo video.