Rachel

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  1. Stuck on Start Screen

    98 votes
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    256 comments  ·  Adobe Dimension: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminJeanette Mathews (Product Manager, Dimension) responded

    Hello all! Apologies with the resurgence of this issue for Dimension 3.2. For anyone experiencing being stuck on the start screen for Dimension 3.2, please send us your Dimension.log file!

    DimensionGPUProfiler.log
    Dimension.log

    You can locate these here:

    Mac : ~/Library⁩/Logs⁩/Adobe/Dimension.log⁩
    Win: ~\username\appdata\local\Adobe\Dimension

    You can send to tickets@projectfelix.uservoice.com

    An error occurred while saving the comment
    Rachel commented  · 

    System info: macOS Sierra Version 10.12.3
    Processor: 3.06 GHz Intel Core 2 Duo
    Memory: 16GB 1067 MHz DDR3
    Startup Disk: Machintosh HD
    Graphics: NVIDIA GeForce 9400 256MB

    Thanks,
    Rachel

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