Branando Jones

← Adobe Dimension Feedback Portal

My feedback

  1. Stuck on Start Screen

    108 votes
    Sign in Sign in with: Adobe ID
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    261 comments  ·  Adobe Dimension: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminJeanette Mathews (Product Manager, Dimension) responded

    Hello all! Apologies with the resurgence of this issue for Dimension 3.2. For anyone experiencing being stuck on the start screen for Dimension 3.2, please send us your Dimension.log file!

    DimensionGPUProfiler.log
    Dimension.log

    You can locate these here:

    Mac : ~/Library⁩/Logs⁩/Adobe/Dimension.log⁩
    Win: ~\username\appdata\local\Adobe\Dimension

    You can send to tickets@projectfelix.uservoice.com

    An error occurred while saving the comment
    Branando Jones commented  · 

    I try to place an object into the scene, it just gets stuck at the loading screen. Also, my viewport is just grey and white squares.

    WIndows 10 home
    AMD A4-5000 @ 1.5ghz quad core
    8gb of DDR3 RAM
    AMD Radeon HD graphics

Feedback and Knowledge Base

(thinking…)