Hey everyone! I wanted to let you know we’ve made significant improvements to decal quality! The update isn’t ready to ship yet, but it’s available on our prerelease group. You can join prerelease here: https://www.adobeprerelease.com/#
If you’re interested, we’d love your feedback on if the updated decal quality is meeting everyones needs!
Thank you @jeanette, will do. Glad to see it moving forward
Ok guys, I've solved it. It seems like the admins have no clue what the hell they're talking about. Very unprofessional.
The problem is that apparently Dimensions has a size limit for the textures (in pixels) and if you exceed that limit, it will downsample your image to the highest allowed resolution. So for example, if you apply one large label image on your product of let's say 4000x4000 resolution, dimensions will downsample it to the maximum allowed 1024x1024 (this is an example resolution, don't know the maximum but it's very low).
This is my source file and a result in dimensions: https://1drv.ms/u/s!Ak5E_O3vH8JAgoBUMI4yOxSCF_XMJg
super sharp source file but an extremely blurry result
cut your graphics into smaller pieces and apply it one by one to your product. I took out a text from my label and saved it as a separate file. Same pixel density, but it's just a small piece of the label https://1drv.ms/u/s!Ak5E_O3vH8JAgoBTBLmbXLZXoug9wQ
and the results https://1drv.ms/u/s!Ak5E_O3vH8JAgoBSpHS2ZkLEytvq-w
Admin, I don't want to be rude, but if you don't have this basic knowledge of your own app, then it's hard to put any trust in it, or into any of your answers. Please step up your game.
Just wanted to point out that the answer given by admin is completely untrue. I've tested the same model with 4 different typology details and the results are exactly the same. Low res model = low res decal, high res model = low res decal, no change. The admin is not explaining the solution correctly or is uneducated in this matter.Daniel supported this idea ·
Still having this issue. This makes the entire app simply useless.