Adam Burns

My feedback

  1. 14 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    33 comments  ·  Adobe Dimension: Bugs » Save / Load  ·  Flag idea as inappropriate…  ·  Admin →

    Hello all! Another status update on this. We believe we’ve resolved the issue with being unable to load previously saved files in 2.3. We hope to ship this fix next week, but if you need immediate access you can join the Dimension Prerelease Program using this link:

    https://www.adobeprerelease.com/beta/6D4BC437-A571-40B6-B398-1D29A4A13985/participate/7A1DBA5A-6CF2-4023-EE2F-3CA7B25DF3BE

    Once you’re on the Prerelease website, simply download the Dimension build marked “2.3.1 – r.1054” which contains the fix. It should open any files that weren’t working before.

    Adam Burns commented  · 

    I've just had this same issue on a new file – using Dimension 2.3 that was only installed this week.
    I've emailed the log file to the tickets email address but the .dn file is almost 750MB so I can't send it anywhere.
    Working on a large format stand design so definitely need to get the files back!

    I had no problem while working on the file and saving it, but trying to open it to continue gives me an error.

    Should this problem still be occurring?

Feedback and Knowledge Base